Is It Worth It?

A look at the workings of the membership-only retailer, examining if its own-brand products are really premium ones in disguise, and putting them to the test. The programme also explores the history of Costco, looks at the ways it gets its customers to spend, and reveals how the business manages to keep prices so low.

Sally Lindsay and Nigel Havers explore different standards of air travel, meeting at the check-in desk to discover which of them is travelling first class and who will be working in economy. The first-class passenger is immediately whisked through the airport to an exclusive lounge for VIP security clearance, while the economy class presenter has to step into the shoes of the airline staff as they load bags, inspect engines, refuel the plane and prep in-flight meals.