Next Episode of Customer Wars is
Season 9 / Episode 9 and airs on 11 November 2026 03:01
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. Customer Wars spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that "The customer is always right" is the exception rather than the rule.
In a New Jersey coffeehouse, a customer hoping to purchase a sought-after limited edition coffee mug apparently lines up at the wrong door. At an airport in Florida, police respond to an allegedly intoxicated passenger who refuses to leave the plane after being asked to depart. At an Ohio gas station, a dispute apparently over a simple food purchase quickly turns violent. On an Island near Bali, an American tourist's getaway turns terrifying when their ferry home starts to take on water.
In Estes Park, Colorado, two customers attempt to return their purchases after the store owner allegedly makes an offensive remark about them to another shopper. At a fast food restaurant in Rockledge, Florida, police are called to remove a disgruntled customer who refuses to leave. In a Richmond, Canada supermarket parking lot, a bystander films a heated brawl that erupts when two elderly women vie for a handicap spot.
At a California sandwich shop, after an employee gets his order wrong, a customer seems more interested in making a point than getting a replacement. At an airport terminal in Florida, the police are called in to settle a disturbance when a customer can't find her luggage. In a Florida fast-food restaurant, a clash between two customers and an employee turns physical. At a hotel in Thailand, a customer's anger erupts as he believes he was charged twice for his family's rooms.
In Warwick, New York, a fast-food customer assists with a flaming kitchen appliance as employees appear not to notice. Police responding to a call about a disturbance at a hotel in Downers Grove, Illinois, attempt to reason with an allegedly intoxicated man who claims to be a mixed martial artist. In Anaheim, California, a brawl erupts at a supercross race after a spectator is confronted for allegedly smoking in the stands.
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