Scrappers

Terry is so fed up he hasn't been to work for a week. Lyndsay confides to daughter Cathy that he's burnt himself out. When Terry pops in to the yard, he complains to Debs and Michelle that Lyndsay should have a go at telling the lads what to do. Upstairs in the office, Lyndsay announces she and Terry will do a role swap. It can't come soon enough - downstairs, Terry is rowing with Lee. When he gets home, he's still in a bad mood, and he and Lyndsay have words.

Next morning, there's snow everywhere, and the lads aren't convinced that Lyndsay's going to make it through the day. She arrives late but gets stuck in. And, with a rumour about an accident, she's got plenty of challenges. Young Dean denies hitting anyone with the forklift but Lyndsay tells him not to drive it anyway. As she spots more safety issues, her patience is tested, but she stays calm.

Terry arrives and heads to the office, where the girls ease him in gently. As the day goes on, Terry and Lyndsay get an insight into what the other faces, as he struggles with making bank payments and she finds her softly-softly approach isn't working. She hits the financial target, but is shocked when the lads don't follow her orders about safety. Lyndsay realises the problems are bigger than just Terry's temper. At their favourite restaurant, she persuades Terry they need a management consultant to help them make fundamental changes.

Lyndsay has persuaded Terry to bring in a management consultant - he's sceptical but promises to be all ears. The consultant gets the grand tour and then chats to the lads. He advises Terry to praise the staff more - it's hard, but he tries. Meeting - and listening to - supervisors Chris, Dave 'Dotcom' and Lee also takes Terry out of his comfort zone.

Over the next week, things start running better and Terry chills out - until a friendly prank by a neighbouring yard results in everyone being showered in white powder. The yard is a total mess but that's not the worst of it. Head of HR Dave Dotcom has heard someone has been drinking on site and finds empty beer cans in Chris's coat. It is not Chris's first offence - last time Terry sacked him.

It's a big test of Terry's new management approach. He gets Dave to buy a breathalyser to test Chris - it's positive. Terry and Chris have a difficult conversation, but he doesn't sack him. After taking advice from the management consultant, Terry brings in random drink testing. Things settle down and the lads are working well, including Chris, who is selected to take the breathalyser. He passes.

There's one bit of unfinished business - Terry leads a surprise attack on the neighbouring yard with paint grenades and - Lyndsay's idea - pillows. Revenge is sweet. Terry has got the yard working better - and he's not lost his sense of fun.

It's date night, and the Walkers plan a shopping trip to Italy to look at a car shredder, an expensive machine that could turn their fortunes around.

Terry tells sales manager Lee the target while he's away is four grand a day, but things unravel on the first morning. Half the lads don't turn up, there are no customers and everyone mucks about. Nobody listens to Lee, and his own little brother Dean is one of the worst. Lee only does a grand and dreads telling Terry.

At the shredder factory, it's love at first sight for Terry as he wants to sell his house to buy the half-a-million-pound shredder. Lyndsay's not convinced.

When Terry calls the yard, the news about low takings knocks his good mood. Next day, Lee doesn't turn up for work. A tearful Gemma discovers he's gone to hospital with chest pains. Lee's had a hernia, exacerbated by stress.

Terry's back from Italy, inspired and dreaming of buying a £500,000 car-shredding machine. At the hairdressers, Lyndsay reveals to daughter Jemma that she also wants to get the shredder. But there's no point unless the yard runs properly. Terry wants it like a production line, so Lyndsay's agreed to spend £20,000 installing concrete bays for specific parts. There's change everywhere - the new apprentice is 23-year-old Heather. The lads have never seen a girl in overalls, and Dean seems quite taken with her.

Terry instructs the lads to clear where the bays will be built. Then he and Lyndsay take an estate agent to the riverside plot of land they'd bought for their retirement home. Now, they're keen to sell it to pay for the shredder. It's the morning of the build - but nothing's been cleared and no work has been done. Usually, Terry would blow up - but today, he just rallies the troops. Lyndsay is proud he controlled his temper. But soon he spots good parts being wasted, and ends up shouting at his old friend Chris, who walks out. Terry is furious, but tries to stay calm. He's tested when new uniforms he's ordered are the wrong size. And when Chris comes back, Terry handles it professionally. It's a turning point. 

The bays are complete - Lyndsay cuts a red ribbon and Terry pops champagne. It's been a really tough year, but the Walkers are looking forward to the future.