Thanks to some kind of error, Eleanor Shellstrop, an ordinary woman, enters the afterlife and is sent to the Good Place -- which is definitely not where she belongs. While hiding in plain sight from Michael, the wise architect of the Good Place who is unaware that he's made a mistake, she's determined to shed her old way of living and discover the awesome person within. Helping Eleanor navigate her new surroundings are Chidi, her kind, open-hearted "soulmate" who sees the good in people but finds himself facing quite a dilemma; her frustratingly perfect new neighbors, Tahani and Jianyu; and Janet, a walking, talking source for all the knowledge in the universe.
Eleanor tries to prove to Chidi that she is worthy of his help. Meanwhile, Tahani and Jianyu try to help Michael feel better about the unknown flaw in his Neighborhood.
Chidi begins formally teaching Eleanor about ethics, and lesson No. 1 is: be kind to your neighbor. Michael and Janet help Chidi find a new, exciting hobby.
Eleanor faces her toughest test yet in her attempt to remain in hiding. Meanwhile, Michael enlists Tahani to help a fellow neighbor fulfill her true purpose.
Eleanor's eagerness to learn ethics from Chidi becomes the full-time job he never wanted. Meanwhile, Michael and Janet focus their attention on a Neighborhood emergency.
Eleanor is enlisted to help Michael with an important task that could determine her fate in the Good Place. Meanwhile, Chidi agrees to be the third wheel in an effort to help out his friend.
Eleanor and Chidi set off on a quest with Janet as their guide. Meanwhile, Tahani attempts to show Michael how much he is appreciated.
Michael has a private meeting with Eleanor. Meanwhile, Chidi, who has been harboring a secret, contemplates what to do.
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