In the first episode, Nitin the ex-copper with no personal allegiances or friends - is tasked with grassing on the rest of the team.
An unexpected outbreak of punctuality surprises the cluster teams at Elm Heath, Rose uncovers an embarrassing truth while investigating an improper teacher-pupil relationship, and Nitin wins the job of cleaning Elm Heath council's most toxic kitchen. Meanwhile, Al quietly comes to the rescue of his clients with learning difficulties - and a new baby. Just another day for the over-stretched social workers of the Children's Services department.
Elm Heath Children's Services is doing its best: Al is worrying about the homophobic abuse of some gay parents, while Nitin is throwing up everywhere having accidentally put his arse up on Instagram. Rose is still fretting about the fall-out from the teacher-pupil relationship at Glenway, and Nat has brought handcuffs into work. Everyone is entirely unaware that one of them is about to be taken hostage by a violent man with two children in care, a personal grudge against Rose, and a full bladder. A curry is called for.
Rose's mum has dementia. There's no way of looking after her unless Rose can pass her off as work experience and craftily get her assessed by the Elderly Care team upstairs.
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