Jonah repeatedly fails to make a good impression on his first day of work at a Cloud 9 superstore.
Amy, Mateo and Jonah help Glenn impress a reporter profiling the store.
Amy fights racial stereotypes, while Jonah learns why you should never lend a helping hand.
When Jonah's coworkers discover a mannequin that looks exactly like him, it quickly becomes everyone's newest obsession. While doing his best to prove to Amy and everyone else that the teasing doesn't bother him, Jonah ends up doing the complete opposite. Elsewhere Cheyenne is thinking of putting her baby up for adoption, pitting Glenn and Dina against one another in a fight over who would make the better parent.
Amy's daughter Emma is without childcare and has to come to the store for the day. Unfortunately, this is against store policy, so when Glenn pulls Amy away to help him with a task, Jonah has to keep Amy's secret and an eye on Emma. Elsewhere Mateo and Cheyenne fight over a couch that is on sale because an elderly man passed away on it and Dina tries to catch a shoplifter.
When Glenn publicly congratulates Jonah for his superb test results, Amy becomes slightly annoyed and competitive, resulting in a chaotic battle of street smarts vs. book smarts. Meanwhile, the rest of the Cloud 9 team are on the lookout for a secret shopper, determined to be on their best behavior for him.
The game is afoot when Glenn declares that all employees will receive a $100 bonus if the store reaches a certain sales goal by the end of the day. As the associates scramble to upsell their customers, Jonah struggles with his morality while convincing a customer to purchase many expensive items. Unfortunately for Ben, this customer happens to be Amy's husband! Meanwhile, a bored Glenn and Dina work together to throw a party for everyone after they meet their sales goal.
Preparing for their annual wedding themed sale, the employees of Cloud 9 experience the most hectic day filled with frantic and aggressive customers. When Amy notices that Cheyenne and Bo are two of these customers looking to make lavish purchases for their own wedding, she tries to help them understand the costs of having a child. Unfortunately, this terrifies Bo, causing him to flee the store. Amy and Dina team up to search for him and enjoy their unlikely car adventure together. Meanwhile, Jonah and Garrett try to cheer up Cheyenne by helping her brainstorm ideas and themes for the wedding. Determined to show that not all Christians are against gay marriage, Glenn enlists the help of Mateo to assist a gay couple with their wedding planning.
After a long day, the entire staff is waiting for a truck to deliver new Cloud 9 signage that they'll have to hang throughout the store by morning. Everyone has somewhere to be, tensions are running high and it's only made worse when Glenn announces that the truck is delayed and they're in for a long night. With hours to kill in an empty Cloud 9, our gang finds themselves bonding in the most unusual and creative ways..
Dina's feelings for Jonah at last come to a head, causing Jonah to panic and stirring up complications at the store. Meanwhile, Amy and Mateo vie for an open position.
Although Cheyenne finally has the baby, she refuses to stop working as Cloud 9 employees do not get paid maternity leave. Jonah insists that they contact corporate to ask for a change, but when Amy makes the call, Ben mentions the word union, sending corporate into a frenzy and resulting in a representative flying out to Cloud 9. This only makes matters worse...