Benidorm

A new manager arrives at the Solana determined to transform it into a four-star hotel, but the start of the holiday season proves chaotic for the staff as well as the guests. Mate and Les/Lesley are barely keeping things under control, while a coachload of angry tourists, including Gavin and Noreen, have all had their luggage misplaced by a travel company.

The guests take part in a dance contest organised by the Solana's new manager Joyce, but test the patience of her old flame Cyril, who is supervising rehearsals. Kenneth hires a salon assistant, but she is not up to the job when her first client arrives, and Janice is shocked to see Jack for the first time in several years at the pool bar - but is mystified when he pretends not to know her.

Mick is horrified when his dim-witted brother Pete arrives for his stag night with their dad Stan in tow, while Gavin thinks Troy has broken up with him and agrees to a date with Emilio. Trudy hatches a plan to kiss Mateo by pretending to drown in the pool while he is on duty as a lifeguard, but her hopes of some extended mouth-to-mouth resuscitation are ruined by the arrival of Les dressed as Pamela Anderson.

Trudy tries to be ladylike for 24 hours to win a bet with Sam, while Joyce invites Costa Class magazine's hotel critic to visit and instructs Mateo to cook an authentic paella for him. The Garveys are alarmed by rumours of a gang kidnapping people and stealing their organs, so are convinced Madge has been abducted when Michael sees a stranger bundling her into a car.

The British Olympic synchronised swimming squad is in town to practise, and Liam is more than happy to escort them on a sightseeing tour up the coast. But it seems the attractive young ladies are intent on joining a booze cruise, the very same one that several other Solana regulars are heading for in search of some hot party action. Meanwhile, Madge has found herself a new man, and is already talking marriage.

Madge prepares for her wedding to Mohammed, but as Mick and Michael discover, the groom is not being entirely truthful with his bride-to-be. Joyce hires a spy, convinced someone is feeding negative information about the hotel to the local press, and Trudy tricks Sam into thinking she had a drunken romp with Liam - who she would not dream of touching with a bargepole.

Joyce is convinced that new guest Mrs Simmonds is the hotel inspector, and is determined nothing will go wrong. But when she argues with Kenneth over non-payment of rent, the pair end up fighting and fall into the pool - a farce witnessed by the mystery guest. Meanwhile, a pair of shady-looking characters come looking for Donald, and Michael tries to reunite the Garveys after a bitter argument.